[BUG] Citrix (Branch) Repeater reboots spontaneously
December 11, 2012 2 Comments
Deployed the newest Citrix Repeater firmware 220.127.116.11 on to two Citrix Repeater 8540 series. Only one appliance gave the error statement “Internal consistency checking has detected an unexpected restart (1)” and initiated a dump. Transferred the diagnostic files to Citrix Support where they were analyzed which confirmed a bug (BUG0354515).
It seems to be caused by a uninitialized variable during Auto App Discovery within ICA.
In all honesty it happened only once, so I still mark the event as an incident. Citrix has confirmed the bug (BUG0354515) and it will be fixed in the next minor (6.2.0.xxx) or major (7.x) software release
(they are not yet sure).
Update: Citrix Support has indicated that the bug will be fixed in release 6.2.1.