[BUG] Citrix (Branch) Repeater reboots spontaneously

Deployed the newest Citrix Repeater firmware 6.2.0.112 on to two Citrix Repeater 8540 series. Only one appliance gave the error statement “Internal consistency checking has detected an unexpected restart (1)” and initiated a dump. Transferred the diagnostic files to Citrix Support where they were analyzed which confirmed a bug (BUG0354515).

citrix_br_bug

It seems to be caused by a uninitialized variable during Auto App Discovery within ICA.

In all honesty it happened only once, so I still mark the event as an incident. Citrix has confirmed the bug (BUG0354515) and it will be fixed in the next minor (6.2.0.xxx) or major (7.x) software release (they are not yet sure).

BR_Unexpected_Reboot

Update: Citrix Support has indicated that the bug will be fixed in release 6.2.1.

[BUG] “Unexpected Response” Access Gateway Enterprise in NetScaler build 9.3-53.5

If you are using Citrix Receiver on iOS or Android to access pulished applications on Citrix Access Gateway Enterprise (NetScaler) do not upgrade to the latest firmware which is 9.3-53.5.

Users will get an “Unexpected Response” on an iOS device when they try to login to a Citrix Access Gateway environment. On Android the error statement is “The Citrix Access Gateway you are connecting to is not configured for this device. Please contact your administrator.”

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