“Secure Connection Failed” using Firefox to administer NetScaler

When administering different Citrix NetScaler appliances you can run into the below error message.

“Secure Connection Failed” and to be more specific “Error code: sec_error_reused_issuer_and_serial” which basically means that the serial number found within the certificate has already been trusted by you. This makes sense because NetScaler uses a self-signed certificate which is the same across all NetScaler appliances.

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